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  • Are all pieces from original artwork?
    Yes, all are hand painted and sold as art prints.
  • Will the logo/watermark be on the artwork I purchase?
    No, the logo/watermark is for copyright purposes.
  • Are room items in photos available for purchase?
    No, rooms are designed only to showcase artwork.
  • Will my finished canvas colors look like the image on my device?
    Every device screen displays images differently. Unless you have a profiled monitor, it may not display accurate colors.
  • How do I clean my artwork?
    RIFFKA canvases are durable and should resist most scratches, smudges and fingerprints unless excessive force is used. You can dust canvases with a soft, dry cloth.
  • What materials are the canvas prints made from?
    Materials are cotton and polyester composite.
  • What type of frame will the canvas be wrapped on?
    The canvas will be wrapped on a pinewood frame.
  • Will the canvas have back supports?
    Soft rubber dots are placed on the bottom back corners for support.
  • How will I hang my print?
    Back hanging is included with the canvas.
  • What is the depth of the canvas?
    Matte canvas, stretched, 1.25" and is ideal for framing.
  • Will I receive a confirmation once I place my order?
    Yes, order confirmation will be sent to the email provided at check out.
  • What are the payment methods?
    We accept Visa, Visa Electron, Master card, Jcb, American express and Discover.
  • Can I adjust my order in my cart before checkout?
    Yes, you will see the Riffka print, along with the size, quantity and subtotal. From there, you can adjust the quantity or remove the product.
  • Will items remain in my cart if I leave the page?
    Yes, all items will stay in your cart if you leave the page, unless you choose to remove them.
  • What is the production time for canvas prints?
    The average production time for standard-sized canvas prints is 3.7 days.
  • What is the production time for custom sized art prints?
    Production time for custom sizes may vary due to necessary adjustments in file size and assembly. An estimate of production time will be provided at the time of the quote submission.
  • What is the production time for mural wallpaper?
    Production time for mural wallpaper may vary due to necessary adjustments in file size and assembly. An estimate of production time will be provided at the time of the quote submission.
  • What is the average production time for phone cases?
    Average production time is 1.4 days.
  • What is the average production time for light weight tote bags?
    Average production time is 2.1 days.
  • What is the average production time for the weekender bag?
    Average production time is 2.3 days.
  • What is the average production time for the duffel bags?
    Average production time is 2.2 days.
  • What is the average production time for the canvas tote bag?
    Avgerage production time is 1.0 day.
  • Do you sell and ship outside the United States?
    We only sell and ship in the United States. If there are any questions please visit our contact page with any questions you may have.
  • Who is the primary shipping carrier?
    UPS is the primary carrier although other shipping carriers may be required depending on your location.
  • When will I receive my order?
    Delivery times are estimated and might differ based on location. You will see the final delivery times in the order Checkout.
  • Will I be notified when my order has shipped?
    Yes, you will receive an email when your order is on its way.
  • How are the canvas packaged?
    All boxes are specifically designed to protect your canvas while shipping. Canvases will be wrapped in a plastic bag to keep out moisture and are placed securely in the center of the box to keep them from moving during transportation.
  • When will I see my delivery times?
    Delivery times are estimated and might differ based on location. You will see the final delivery times in the order Checkout.
  • How long is the egiftcard valid?
    egiftt cards are valid for 24 months from the time of purchase. For more information visit our contact us page.
  • How do gift card recipients get their cards?
    The gift card recipient gets an email with the subject line "You just got a gift card from Riffka" . Their unique gift card code appears in the email.
  • How do I redeem a gift card at checkout?
    To redeem the card, head over to the store and find items to purchase. During payment, they click Redeem a gift card and enter their unique gift card code.
  • What happens if my order total is more than the remaining gift card value?
    If the sale is worth more than the value of the card, you can pay for the remaining cost using your other payment methods.
  • What happens if the order total is less than the gift card value?
    Any amount left over after making a purchase can be used in future purchases. For example, if you have a $100 gift card and spends $25, you can use the remaining $75 in the future when shopping on our site.
  • Can I check my gift card balance?
    Currently, it is not possible for you to check a gift card balance. We encourage you keep all receipts.
  • What materials are Apple Watch bands made from?
    Premium medical grade thermo elastomer blend.
  • What materials are the light weight tote bags made from?
    It is made with spun polyester, this bag features double-stitched seams, cotton webbing straps, and nonwoven laminate lining for high-end durability.
  • What materials are the phone cases made from?
    Lexan polycarbonate plastic
  • What materials are the weekender bag made from?
    100% Spun Polyester
  • What materials are the duffel bags made from?
    100% polyester Oxford canvas
  • What materials are the canvas tote bag made from?
    100% Polyester canvas
  • What is the return policy?
    All sales are final, we will exchange any item that is damaged or defective upon delivery. Please refer to our terms and condition page for detailed instructions.
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